Emergency and Protective Services

Cavan Monaghan is a safe enjoyable place to live thanks to the professionalism and dedication of our emergency service agencies.  Policing is provided in the Township of Cavan Monaghan by the Peterborough Police Service, Peterborough County-City Paramedics (PCCP) provides emergency medical care to citizens and visitors of both Peterborough County and City.  The Cavan Monaghan Fire Department currently has two fire stations and ten pieces of apparatus and is served by forty five dedicated and professional Volunteer Firefighters. 

Volunteer firefighters often use their own vehicles to travel to halls when responding to emergency calls.  These vehicles are sometimes equipped with flashing green lights to notify other drivers they are on route to an emergency. This tool is something that is used by volunteers across Ontario to help encourage others to allow the vehicle to pass where and when it is safe to do so.

The Cavan Monaghan Fire Department is supporting use of location technology what3words .The video shows how easy it is to tap the location button on the app and find your current 3 words. Download the What3Words app today to Help 911 Find You in an emergency.

In an Emergency Call 9-1-1In an emergency seconds count! When police, fire or medical emergencies occur, call 9-1-1. Trained emergency call takers will provide you with the information and assistance you need.

  • at home dial 9-1-1 direct
  • at a business or other location dial an outside line, then 9-1-1
  • at a pay phone, dial 9-1-1, the call is free
  • on a cell phone be prepared to give the exact location of the emergency, the call is free
  • for TTY access (Telephone Devices for the Deaf) press the space bar announcer key repeatedly until a response is received
  • if the caller does not speak English the trained operator will stay on the line while contacting out telephone translation service

Before you make that call consider the other treatment options available and to make the call that best meets their needs.

Peterborough County/City Paramedics are being challenged by a continually increasing number of service requests. Approximately 20% of people who call 911 do so for a non-urgent illness or injury which could be better managed by other health care providers. When paramedics are responding to these non-urgent conditions, it can delay the response to urgent, life-threatening situations.

"It is important to remember that 911 is for emergencies and although we will answer every 911 call and provide medical assistance, phoning for an ambulance is not always the right call to make to get the right care." ~ Chief Randy Mellow

 Is your urgency an emergency?
Ontario 211 is a free service that can connect you with programs and services in our local community. They can assist with:
  • community programs
  • employment and training
  • home care services
  • homelessness and housing
  • mental health and addictions
  • youth, family, and elder care services

When you don't know who to call, call 211. For more information, watch this video.

 Would self-care make you better? 
For minor ailments, such as cold symptoms, scrapes and bruises or mild aches and pains, consider if your condition could be treated with rest or with supplies available at your local pharmacy.
 Visit a Doctor or Clinic
 If you need medical attention, but it's not an emergency, visit a doctor or clinic.

The Peterborough Family Health Team offers extended hours clinics for those who are unable to get an appointment with their regular doctor. For those who are not connected with a local physician, there is a walk-in clinic and virtual care clinic available. You can also add your name to a wait-list, if you are not already connected with a local doctor.

For more information, call the Peterborough Family Health Team at 705-740-8020.

 Call 911 or visit an emergency room
 For urgent or life-threatening conditions, call 911 immediately. This may include: 
  • chest pain
  • head injury
  • severe blood loss
  • breathing issues
  • loss of consciousness
 What you can do to help 9-1-1 help you!
  •  remain calm and speak clearly
  • identify which emergency service you require (police, fire or ambulance)
  • be prepared to provide the following information:
  • a description of what is happening
  • the location
  • your name, address and telephone number
  • Please remain on the line to provide additional information if requested to do so by the call taker.
  • Do Not Hang Up Until the Call Taker Tells You To Do So.